Rooter Hero Plumbing & Air of Elk Grove

Jacob and his partner arrived early, made the necessary repairs and vacuumed the room they were working in prior to leaving. They also ensured I was completely comfortable with the fix and encouraged me to contact them if I had any questions or concerns. 5 STARS from this now warm and cozy customer!!!

Shane came on short notice, same day and did a great job! After the inspection he gave us a thorough explanation of the issues that needed to be fixed and additional reccomendations. We were able to pick which services we wanted based on the information he provided. After, he did an additional walk through to make sure everything was working properly again and to ensurr nothing was over looked. I would definitely request for his help again!

Not a good experience. RH responded quickly and fixed my water main leak on same day for $2800 +. Then my water bill went from $45 to $318. I get a notice from the water company that my water usage is unusually high. My ground around their repairs is soaking wet. I called RH back for a recall. In three days their foreman came out and advised me that I needed a whole line replacement for $14K!! Yikes! I told them to leave as I was going to get other estimates. An other company came out and repaired RH's repairs for $500. In my opion, Rooter Hero Company surely was taking advantage of the elderly. I believe RH over charged me for their original repair and they were trying to get much more dollars from me. Time to call the Licensing Board and the Better Business Bureau! A very dissatisfied customer.

Jed Beltran is absolutely wonderful!! I would recommend him to anyone needing plumbing assistance!! We had a shower/bathtub clog, and though we are on a septic tank property he was able to assist us with our issue. He was very thorough and knowledgeable, and he is an extremely hard worker. He cleared our clog, and even educated us on our pipes and our issues! He informed us on how our cast iron pipes catch easier than most, and after clearing our issue he was even knowledgeable enough to know what was a recent clog, and what may be attributed to previous home owners. Thanks Jed! He is seriously the best! Your company should seriously reward this guys for absolutely exceptional service!!!

Jed from Rooter Hero Plumbing was very professional and pleasant. For my scheduled appointment, he called early to let me know he would arrive in 15-20 minutes. He arrived promptly and told me the cost for the work before proceeding. It was a bit pricey even with a coupon. I agreed and he quickly went to work. I was pleased the with the service provided, water heater flushed. Jed said there was quite a bit of sediment collected. He recommended flushing be done every 1 to 2 years. Job well done but I recommend calling around for the price that is agreeable to you. In the long run, regular flushing preserves the life of the water heater and spares the expense of buying a new one.

Rooter Hero was excellent, and they arrived earlier than scheduled! In addition to garbage disposal installation, they put in a new water supply line at no additional charge when they determined the one we had was leaking. Now the water pressure is correct again thanks to their water supply line replacement! Brandon did an amazing job and got the job done quickly and professionally. He also explained the entire process and asked for verbal consent prior to beginning the work. Thank you so much, Brandon, and Rooter Hero!

The people are amazing and so respectful and they weren't rude once. They came in treated me like family fixed my plumbing and wished me the best. Best customer service and overall service would 10/10 recommend. Isaiah Beltran is a great worker and was amazing.

Kyle Koenig arrived at my house within 30minutes and quickly helped me find the source of the leak with professional skills. The excellent staff also patiently explained three different methods to me! I'm glad to have contacted Rooter Hero and it's worth recommending