Rooter Hero Plumbing & Air of Elk Grove
Review Summary
- Positive: Several reviewers praised the technicians' professionalism, thoroughness, and communication skills. Specific technicians mentioned include Jacob, Shane, Jed Beltran, Brandon, and Isaiah Beltran. Some reviewers highlighted quick response times, same-day service, and tidiness after the job.
- Mixed: One customer reported a negative experience involving a high water bill and subsequent issues after a repair, alleging overcharging and a recommendation for unnecessary further work.
- Price Concerns: A few reviewers mentioned the service was a bit pricey, even with coupons, but were satisfied with the work performed.
- Overall: Rooter Hero received positive feedback for its service and technicians, but there were concerns about pricing and the quality of some repairs.
Reviews
View All on Google4.8
(455 reviews)
Barbara Mata
Jacob and his partner arrived early, made the necessary repairs and vacuumed the room they were working in prior to leaving. They also ensured I was completely comfortable with the fix and encouraged me to contact them if I had any questions or concerns. 5 STARS from this now warm and cozy customer!!!
Niko
Shane came on short notice, same day and did a great job! After the inspection he gave us a thorough explanation of the issues that needed to be fixed and additional reccomendations. We were able to pick which services we wanted based on the information he provided. After, he did an additional walk through to make sure everything was working properly again and to ensurr nothing was over looked. I would definitely request for his help again!